This year, home voice assistants have created a stir amongst technology enthusiasts. Voice search, the main feature behind home voice assistants such as Amazon Echo and Google Home, is poised to be the technology of the year.
Technically, voice search isn’t “new”. Apple’s Siri was introduced on the iPhone in October 2011, though initial responses were lukewarm. Users found the system clunky and difficult to navigate without screaming into their phones like lunatics. Fast forward five years, and voice search has vastly improved. Far more sophisticated than the original versions, you are no longer confined to weather updates, or finding the nearest Starbucks.
Language naturalisation is now an integral component of voice search, making everyday speech patterns easily understandable. It’s come such a long way from Siri’s heyday. Now there are devices that can recognise snippets of lyrics to find the song you want to hear, order your favourite takeaway, or control the lights in your house, and in the case of the Amazon Echo, it will even play rock, paper, scissors with you.
The latest voice search devices are inserting themselves into daily activities in useful and meaningful ways. But will they ever move from ‘nice-to-haves’ to ‘must-have’ devices? What are the challenges they pose not only for the digital industry, but for brands?
It is predicted that by 2018, 30% of all interactions with devices will be voice based. This is partly due to the continued improvements in quality that will make it easier for users to voice search, taking full advantage of being able to speak four times faster than they can type.
Marketers have a challenge ahead of them, as voice search continues to enhance the way users interact with the everyday world. There are so many unknowns for how this technology will unfold, but one thing is certain, this is far more than a passing fad. Whilst it may not happen in 2017, it is only a matter of time before Google, Amazon, and Apple find a way to monetise their voice search technologies.
So, what will that look like?
Websites are already seeing a shift towards longer tail keywords, as users speak more words than they would type into a search bar. For website owners, this means SEO will need to be adjusted to these changes.
But in today’s push for mobile-first digital advertising strategies, we need to ask ourselves if we will see a time when voice-first strategies dominate boardroom conversations. Will bid modifiers for voice sit beside those of desktop, tablet and mobile in our paid search activity?
In a world of monetised voice search, the industry will have to evolve quickly to keep up. Search query analysis will pose an interesting challenge as we try to make sense of the data from an array of dialects, and languages. How will we be able to measure results? Will we need to hire CRO specialists specifically for voice searches?
There are far more questions than answers at the moment, but if Amazon Echo shows us anything, it is that there is a future for voice search purchasing, and with purchasing capabilities comes the desire to advertise and get ahead of the competition.
Within the last six months alone, voice search use has increased by 41%. Whilst at the moment users tend to be older adopters, men between age 36-66 with a median household income of over $100,000 we can expect to see this continue to grow over the next year. Due to the fact that voice search devices are still relatively new to the market, it is hard to say what the long term implications for marketing will be. But, I think it is safe to say that there is a future for voice search advertising.